Local pick-ups just got easier with RTR’s NYC Swap Stop. Next time you place an order, have it delivered directly to the Swap Stop and pick it up when you return your items at home. Follow these simple steps to experience the magic of easy and convenient swapping.
Here’s How it Works:
Get ready to swap! Plan to place your order by 3PM the day before the Swap Stop is in your neighborhood, so it will be ready the following day (peep the schedule below to see which day works best for you).
PLACE A NEW ORDER
To pick up at the Swap Stop, use the following as your shipping address when placing your order. Make sure to double check this! You’ll receive a notification as soon as your order is ready.
NYC Swap Stop
New York, NY 10011
HEAD TO THE TRUCK
Check @rtrswapstop on Twitter for the exact address of the Swap Stop truck. Be sure to bring your ID — you’ll need it to pick up your order!
Monday: Murray Hill
Tuesday: Upper East Side
Wednesday: Upper West Side
Thursday: East Village
SWAP & REPEAT
When you’re ready, leave your returns with us and take home your new ‘fits, then do it all over again.
If you place an order after 3PM, it will be available in two business days (so, 4PM on Monday = Wednesday pick up, and so on).
If you forget to pick up your order, it’s not the end of the world. Head to our Flagship location at 30 W 15th St. (between 5th and 6th Ave.) and grab your order within five business days to avoid it being returned to our fulfillment center.