Local pick-ups just got easier with RTR’s NYC Swap Stop. Next time you place an order, have it delivered directly to the Swap Stop and pick it up when you return your items at home. Follow these simple steps to experience the magic of easy and convenient swapping. 

Here’s How it Works: 

PLAN AHEAD

Get ready to swap! Plan to place your order by 3PM the day before the Swap Stop is in your neighborhood, so it will be ready the following day (peep the schedule below to see which day works best for you). 

PLACE A NEW ORDER

To pick up at the Swap Stop, use the following as your shipping address when placing your order. Make sure to double check this! You’ll receive a notification as soon as your order is ready. 

Your Name

NYC Swap Stop

New York, NY 10011

HEAD TO THE TRUCK

Check @rtrswapstop on Twitter for the exact address of the Swap Stop truck. Be sure to bring your ID — you’ll need it to pick up your order!

HOURS

Monday–Thursday, 7AM–12PM

LOCATION

Monday: Murray Hill

Tuesday: Upper East Side

Wednesday: Upper West Side

Thursday: East Village

Friday–Sunday: CLOSED

SWAP & REPEAT

When you’re ready, leave your returns with us and take home your new ‘fits, then do it all over again. 

DON’T STRESS

If you place an order after 3PM, it will be available in two business days (so, 4PM on Monday = Wednesday pick up, and so on).

If you forget to pick up your order, it’s not the end of the world. Head to our Flagship location at 30 W 15th St. (between 5th and 6th Ave.) and grab your order within five business days to avoid it being returned to our fulfillment center.